Shipping Information
– Orders are shipped in date received order. *During peak/busy seasons, shipping can take longer.* NOTICE: In an effort to provide fair service to all of our customers a $50.00 fee for Rush Orders will be applied to all orders that require processing-shipping in less than 3 business days. Expedited UPS shipping may be required and is a separate charge. We DO NOT offer drop shipping services.
– All order prices are an estimate. Actual product prices and shipping fees are calculated after the rock and mineral products are selected and weighed.
– Orders being shipped via pallet delivery may incur a $50.00 Residential Pallet Delivery fee or a $25.00 Lift Gate Required fee. **United States customers in Hawaii and Alaska qualifying for Flat Rate shipping will automatically be shipped via United States Postal Service (USPS). Long items may ship in a non-standard box in order to avoid damages (Selenite for instance -“game” boxes that are 11 3/4″ x 24″ long are not recommended as they promote damage). (restrictions apply).**
– Please note that there is a $7.50 handling charge associated with shipping via USPS and FedEx. As of October 22, 2020, FedEx has added a $3.17 per box fee for shipments. We do not offer private pickups nor drop shipping
***Policy Change March 1st, 2023***
PPRS will now accept Canadian orders (minimum of $350.00) with a Canadian credit card as payment. Orders will be shipped via UPS but will not be offered any freight paid options (nor will any additional fees be covered).